Sales/Digital Media Associate

Sales/Digital Media Associate

Advanced Composites, Inc. is seeking a full-time Sales/Digital Media Associate. The Sales/Digital Media Associate position is a full-time salaried position working M-F 8:00 am – 5:00 pm. Advanced Composites, Inc employs approximately 90 full-time employees and manufactures composites products to be used in the aerospace, military, oil, and recreational markets. Salary is DOE.

Responsibilities

1. Acts as the primary contact for Advanced Composites Inc product inquiries, purchases, and all other issues that may arise by both email and phone for a wide range of products, both recreational and industrial, and new products as developed and released. Recreational products include Cataract Oars and Wound Up Composites.
2. Understands and effectively communicates accurate information about our programs, products, and services to customers by both phone and email.
3. Handles all warranty issues for Advanced Composites Inc product lines by issuing return authorization numbers, coordinating returned product inspection, and completing all required paperwork associated with returns.
4. Communicates all known customer or product issues to Advanced Composites Inc sales team to continually improve product and customer satisfaction.
5. Builds mutually beneficial collaborative long-term business partnerships with dealers and customers.
6. Inputs sales orders, price changes, and pricing tier adjustments for products and dealers as needed.
7. Acts as the expediter for shipping Advanced Composites Inc products as needed.
8. Attends product trade shows and events as needed to promote Advanced Composites Inc products and works to expand dealer network.
9. Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.
10. Publish and share daily content (original text, images, video) that builds meaningful connections and encourages community members to take action.
11. Set up and optimize Company pages within each platform to increase the visibility of company’s social media content.

Qualifications
A bachelor’s degree in business, communications, marketing, or a related field of study is preferred Excellent communications skills both written and verbal; customer service skills with in-person, telephone, and electronic communications; and attention to detail in a fast-paced environment is necessary. Must be familiar or have interest in the outdoor water sports and bicycling. Proven working experience in social media marketing or as a digital media specialist. Excellent consulting, writing, presentation and communication skills

Additional Information
Excellent benefits include medical, 401(k) matching contribution, profit sharing, nine paid holidays, and paid personal and vacation time. Advanced Composites, Inc. is an Equal Opportunity Employer.

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    Individuals who suffer from respiratory ailments (including but not limited to allergies and asthma) may aggravate their condition by being in proximity to certain chemicals and/or the dusts generated in composite manufacturing.


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    This is a drug and alcohol free workplace. All applicants are subject to drug-screening. This facility is also smoke and tobacco free. Use of any smoke or tobacco products such as cigars, pipes, cigarettes or chewing tobacco or any electronic oral device that provides a vapor of nicotine or other substance; and which simulates smoking through its use or through inhalation of the device is prohibited upon hire and through continued employment.

    I certify that the facts contained in this application are true and complete to the best of my knowledge and understand that, if employed, falsified statements on this application shall be grounds for dismissal.

    ACI adheres to a strict standard of workplace honesty, integrity, and ethical behavior. Upon commencing employment, all employees must understand and acknowledge ACI’s written Fraud and Falsification Policy.

    This position requires access to technical data and technology that is subject to the U.S. International Traffic in Arms Regulations, 22 C.F.R Parts 1230-130 (“ITAR”) and the U.S. Export Administration Regulations, 15 CFR Parts 730-779 (“EAR”). Employment is contingent on verifying the applicant’s authorization to access technical data and technology under the ITAR and the EAR or obtaining any necessary license to authorize the applicant’s access to the technical data and technology. Accordingly, the applicant will be required to provide additional information solely to determine whether the applicant is authorized to access technical data and technology under the ITAR and the EAR or whether a license is necessary to authorize the applicant’s access. Advanced Composites, Inc.’s compliance team will review the additional information to ensure compliance with federal law, may choose not to apply for a license for an applicant, and may decline employment solely on the basis that a license is required to authorize the applicant’s access to the technical data and technology.

    I authorize investigation of all statements contained herein. I authorize the employers and references listed herein to give you any and all information concerning my previous employment and any pertinent information they may have, and release all parties from all liability for any damage that may result from furnishing same to you.

    Advanced Composites, Inc., is an “at-will” employer. I understand and agree that, if hired, my employment is for no definite period and may be terminated at any time without prior notice and without cause. I understand that upon being accepted for a position I am subject to a background check.

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